26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10 Someone from QLD thinks vodafone is good for fucking up jobs! at 15 Dec 2010 02:37:13 PM
Thank you Vodafone for single handedly fucking up any chance of a job. Your phone service in Brisbane has fully died on my iPhone 3GS (AGAIN) and I couldn't call a taxi to get to the train cause my bus was late. This is NOT the first time it's happened and I've tried resetting and it's a constant issue. How much will it cost to terminate my contract and get away from your shit service?
24 Dec 2010 09:51:16 AM: TIO WILL GET YOU OUT FOR FREE.
28 Dec 2010 09:06:36 PM: They ended up giving me a new iPhone no questions asked and now my service is working fine again. In fact I can now get more than 1 bar of reception with the new handset. So I actually think it was the handset not the reception in the area that I lived in.
21 Jan 2011 09:25:03 AM: Iphone is rubbish.