26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10169 Someone from QLD thinks vodafone is 99% at 3 Jan 2011 08:02:09 PM
i live in western queensland and got vodaphone being told that i would get reception i get reception 50% of the time and almost never get reception in my house certain spots in town i get it .been with vodaphone for 1 1/2 and had great reception when i first got it but in the last year it has got worse and worse i have now cancelled my contract and have to pay 350 no discounts or nothing as well as i talk to vodaphone after waiting 45 mins and being hung up on . they are crap and would not ever recommend them to any one!
3 Jan 2011 10:27:24 PM: Word of mouth is a very strong tool and people remember other people's recommendations. Bugger, you had to pay $350 !!!! Have you quit the contract yet?? If not it may be worth giving the TIO a ring. Check out the tab 'How To Complain'located above. Let us know how you get on!! Good luck!!