Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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10215 Someone from SA thinks vodafone is Big Time! at 4 Jan 2011 08:38:07 AM
I have had my new apple iphone with vodafone for 6 months. i have had nothing but trouble. Constant Drop outs, Loss of Network, No reception, receiving pxt messages sometimes takes 3-4 days from when they are sent to me and that is if i receive them at all! I have delayed voicemail normally approx by 8 hours! It is absolutely ridiculous. I contacted Vodafone in October last year and they told me that all of the trouble was because they were merging with another provider and that it would take some time to amalgamate all of the towers but that once it had happened it would all be better! I'm still waiting!!!!!!! Worst frustration is that being up the river over xmas and new year i had no phone reception what so ever, yet all of my family who are with numerous other providers had full recepion from each of the providers! Vodafone are supposed to be one of the biggest phone companies in Australia and yet all these dramas just never seem to get fixed. I AM OVER IT! I will be changing as soon as my contract is up! I'm counting down the days.