Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Gain
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10246 Someone from VIC thinks their gain is sweet at 4 Jan 2011 09:46:35 AM
woohoo just got of the phone with vodafone and after being asked why when i was on prepaid do i stay at vodafone i told them that i have been a customer for 12 years and it has only been the last 4mths that i have had prob with them and the fact that most of my family are on vodafone including my kids and the phones are locked into vodafone and have never had a prob with them until the merge with 3 started. I have just been given a new nokia x6 $149 recharge and 8 gig of data for my broadband stick and was only on hold for 5min today