Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Gain
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10378 Someone from WA thinks their gain is high five at 4 Jan 2011 04:53:38 PM
i was sold a blackberry storm going back 1yr- 2yrs ago when they where very first released.i brought it on a high contract with internet ect. from my capital city. i was told that my 3g reception would work and i could use all of the fetures. 2months into the plan i found out that where i lived was not on full 3g as they had originally told me. after phone call after phone call. i went around in circles 3months later one day i got so angry doen the phoone i was put onto a lady in tasmanina. in 2day i had been refunded all the plan i had payed out but i had to return the phone. sounded fair to me