26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10388 Someone from WA thinks vodafone is at 4 Jan 2011 05:24:42 PM
I've been billed incorrectly (in my opinion) but every time I try to call Vodafone to go through my bill with them, I get cut off! This is absolutely infuriating as each time I've waited before getting cut off is approximately 20-30 minutes! When I tried the 'call back' option I thought that someone would be ready to speak to me when they rang me back - but no... I waited another 22 minutes only to be cut off again!!! How is this even allowed in this day and age????
4 Jan 2011 10:43:27 PM: thats right in your opinion. which is more than likely wrong likew the rest of the whinging fucks on here
5 Jan 2011 02:28:46 AM: Why would you bother even dribbling this sort of garbage in here? You do understand the website you are looking at and reading and replying to is a complaint site for vodafone customers yeah??