26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
10397 Someone from QLD thinks vodafone is Trying to Complain Fail at 4 Jan 2011 05:56:26 PM
4 Jan 2011 06:15:16 PM: Voda has nothing to fear, the other telcos got sick and tired of not being able to get thru
4 Jan 2011 06:24:50 PM: bahaha..yes i saw that and really...u don't know whether to laugh, cringe or cry. Also see this article written earlier in 2010 about how Voda was going to pwn optus...embarrassing..

4 Jan 2011 07:06:13 PM: Sorry........I just barfed!!!!
4 Jan 2011 10:20:40 PM: We love our customers and we'll do anything for you...except if you have a problem, we dont really want to hear it.
5 Jan 2011 08:23:11 AM: How com Vodafone only calls you to see if your happy with your service when your contract has finished and in the same sentence asks you to resign!!!!
As for Vodafone owning optus, well at least my friends on optus get a way better deal and service than I do at Vodafone and they pay less. So I guess it's better that a telco bends you over with your pants on than with Vodafone that gets you to pull your pants around your ankles first!!!!!!!!