26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10398 Someone from NSW thinks vodafone is SHIT at 4 Jan 2011 05:57:23 PM
Who here can actually watch youtube in Sydney on this mobile broadband? Im talking real time, not in 5 mins, possibly.. It is fucking terrible
4 Jan 2011 06:08:25 PM: I actually got told by a Vodafone staff member in a Vodafone store on the Gold Coast (i actually live in Sydney) that she herself is with voda and cant get internet on her iphone. And that is aparanly normal and expected.......
4 Jan 2011 06:11:30 PM: lol normal and expected? Normal for the Voda network?
4 Jan 2011 06:17:04 PM: she also didn't know what kilobytes per second meant!!
Did an ozspeedtest and got 5KB/s on my voda iphone 3GS. Went next door to the telstra store and used their iphone 3GS and got 240KB/s. Did i mention I had 5 bars of voda coverage and the telstra phone only had 2
4 Jan 2011 07:47:40 PM: Their data network is totally broken, and you cant get a straight story. I get 5KB/s on ozspeedtest in Ryde, NSW with Voda USB stick. My iphones are worse. I was on the phone for two hours, to log the issue with them but they just keep repeating that there are no 3G data network issues affecting iphones in my area. They said they would call me at 6PM tonight, they never callled....
4 Jan 2011 09:32:55 PM: they did try calling but it seems the network is experiencing difficulties....
4 Jan 2011 09:34:58 PM: Why isnt there more of this sort of info re comparisons?