26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10417 Someone from NSW thinks vodafone is Tragic very TRAGIC at 4 Jan 2011 07:33:49 PM
wELL its simple i have no reception at Tuggerah NSW 2261. i run a Detailing business and have had to buy a prepaid number with optus so i can recieve calls and gain business. Has something gone wrong with thier coverage cause it was alot better than this. its just dropped off all of a sudden. Im over it wish i was Telstra or is it better the devil you know?? Please sought your issue out its costing me money!!! rant done!
4 Jan 2011 07:37:02 PM: Sadly we cannot help you with your issue...........but we do need your data (postcode) Check out the 'How To Complain' tab at the top of the page, seems like TIO may be your best bet. We also need information about your postcode, check out the 'Your Coverage' section to enter your findings.