Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
|ACT (1140)||Everywhere (19206)||NSW (7557)||NT (170)||QLD (3578)||SA (987)||Somewhere else (224)||TAS (242)||VIC (3573)||WA (1735)|
10425 Someone from NSW thinks vodafone is Bogus bill at 4 Jan 2011 08:05:38 PM
Some clown rang me on behalf of Vodafone today asking why I still hadn't paid a $209 bill for back in June and It was the first was for some phone number I had never heard of. I asked did they ring the phone number in question, he hadn't, so frustrating. I said I had to show my passport and drivers license to get on the plan I'm on now and asked if he checked that this other number had the same personal information, he hadn't checked. He then went on to tell me I then needed to ring Vodafone back and talk to customer care there and sort it out, guess what, Vodafone were "flat out at the minute" for over an hour, had to hang up.