26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
10759 Someone from QLD thinks vodafone is Enough of Lara at 5 Jan 2011 08:18:38 PM
I have had enough of Lara!!!! Why cant I speak to a real person and get the quick answer I need rather than Lara appearing at every turn
5 Jan 2011 09:08:57 PM: Couldn't agree more! She is PAINFUL!
5 Jan 2011 09:37:45 PM: i find the forever cheerful Lara the most offensive part of the VF experience. Her almost chuckling demeanour at the end of certain sentences seems to me like a message from those in the boardroom, laughing at us for signing up, lining their pockets with our hard earned dollars & locking us in to 2 years of turmoil. Scum of the earth in my opinion? Lara included