26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10863 Someone from NSW thinks vodafone is call dropouts, random loss or reception, internet decides when it wants to be there or not be there... FAIL at 6 Jan 2011 10:43:02 AM
i can be on the phone and without any reasoning a call will dropout.
other instances 3g and internet just dont exist, or i get a stupid repeating message timeout, lost internet connection, (i'm on there alot as an ebayer)
i can randomly receive messages half a day later than when they were sent, and sometimes get the next one first,

BUT best of all, when my phone is with me (always) and i have plenty of so called reception, people will attempt to call me (also with plenty of reception) and the call will go straight to voicemail (without any call divert on)
i have only made the jump to voda from optus prepaid,
voda have been ok dont get me wrong but is there a better network provider out there?
anyone with any suggestions that live in the kingsgrove area in sydney?