Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10918 Someone from NSW thinks vodafone is Extreme Fail at 6 Jan 2011 01:54:07 PM
Has anyone tried to get off contract even at expiry. I wen to the shop where I bough the ph, sorry we can't cancel was the answer, you must call Voda directly. called them at night on the 24/7 helpline. After 45 mins, sorry no cant do, you must call between 8 and 8 for that. they promised to call me, guess what no call. I tried again at 7.40 PM. Got through soon after 8, you've guessed it, no can do, must be between 8 and 8. called today from work, after 15 mins, had go back to work. sent three emails, gues what no response.
It gets worse. I have not used Voda for some 12 months due to very poor service, I signed elsewhere. So I'm stuck on a contract that I can't use.
Does anyone know of a company that will do anything to stop you from contacting them? How can a shop sell you a contract but that shop wont allow you to cancel the contract. What a miserable joke
It gets worse. I have not used Voda for some 12 months due to very poor service, I signed elsewhere. So I'm stuck on a contract that I can't use.
Does anyone know of a company that will do anything to stop you from contacting them? How can a shop sell you a contract but that shop wont allow you to cancel the contract. What a miserable joke
No more contracts.. seems to be the only way to keep them honest !