26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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10925 Someone from QLD thinks their gain is awesome at 6 Jan 2011 02:25:49 PM
my fone has always worked fine. Never had a problem with voda and am sick of hearing stupid remarks
6 Jan 2011 02:56:25 PM: if you were having the same problem you wouldnt be posting on this screen - good luck cos u can speak on your phone - we cant
6 Jan 2011 03:10:06 PM: Naive! thats the word for you buddy! Hope you dont experience such a thing in any part of your life! Sad to inform you, life is full of problems and this is a great platform for consumers not to be bullied by large firms!
6 Jan 2011 03:30:57 PM: the person from QLD who thinks their gain is awesome. count yourself lucky that you are not having any problems with vodafone. in time you'll most probably will have problems with vodafone. when that happens all i can say is HA! HA! HA!
8 Jan 2011 12:52:44 PM: That's really good that you haven't had any problems and have not gone through what all of us here have, and I hope you never do. This is about people power and how if people get together and say this is not good enough then something can be done to fix it. All we want is a service that work, to get what we pay for, no more no less, and if they cannot deliver that then to find an alternative solution. With big companies it is so hard to find a resolution if you are just one person, by joining together we are loud enough that they have no choice to listen