26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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10998 Someone from QLD thinks their gain is Interesting at 6 Jan 2011 10:19:26 PM
I emailed the CEO of Vodafone Group in the email as follows, can't believe I got a reply literarly 5 minutes later.

From: Colao, Vittorio, VF-Group [mailto:(PERSONAL DETAILS REMOVED - Vodafail.com Team)]
Sent: Thursday, January 06, 2011 11:13 PM
To: Nicks Pic's Photography
Subject: RE: Important New From Vodafone Australia


We are wel aware of the issues and working on it. Aprreciate anyhow your suggestion



From: Nicks Pic's Photography [mailto:(PERSONAL DETAILS REMOVED - Vodafail.com Team)]
Sent: 06 January 2011 13:08
To: Colao, Vittorio, VF-Group
Subject: Important New From Vodafone Australia
Hi Vittorio,

I would just like to share a website regarding Vodafone Australia with you that you may not have seen recently and I think it is very important you have a look at it.


Kindest Regards,
Nick Peters
7 Jan 2011 07:09:03 AM: Nick....you'd think the Vodafone CEO would be able to spell....??
7 Jan 2011 07:34:52 AM: Yes, thats right. He's probably emailing all sorts of people worldwide, this is if it was actually him. Mindu execs, CEO's etc generally do sign off emails as their initials. Funny he was aware of the vodafail australia site, I love it, but I don't love unrealiable internet :(
7 Jan 2011 09:19:43 AM: Ohmygod, that is so funny. A email reply from the VF CEO and he/she cannot spell?
If the CEO cannot spell, what is the educashunal stanndadd of the resst of Voddyphoney like ? eeeeeek.
7 Jan 2011 09:30:27 AM: To be fair, it seems more like typos than spelling mistakes. He probably replied on his phone in a rush and couldn't click the right letters. At the last commenter, educashunal..bhahaha..good one! One would HOPE the global CEO would be aware if they get national bad PR in one country. We are only a small country, but we can do big things.
7 Jan 2011 10:36:58 AM: I wonder if he uses a 3g connection with huawei modem?? lol
7 Jan 2011 03:13:07 PM: Maybe he knew his response would be posted up on this website, and wanted to throw in a typo or two to fit in.