Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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11138 Someone from QLD thinks vodafone is crazy uncool at 7 Jan 2011 06:48:38 PM
also again wanted to complain about LARA oh my friggen god i just want to slap her so hard if i see her, boy does she get me wound up. she doesn't understand anything i say, if i say what i want she gives me all these other stupid options that have nothing to do with what i want, it's only when i start talking in jibberish that i actually get somewhere! and now they have this press 1 press 2 carry on, so you follow the prompts and press the keys only to end up with a dead end hang up please try again. that's it this website has wound me up i'm canelling vodafone phone and internet tomorrow and telling my boyfriend to cancel too and we are going telsta. EF YOU VODAFONE