26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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11387 Someone from SA thinks vodafone is majjjjooor FAIL at 9 Jan 2011 12:25:58 PM
this privacy breach....
it explains why i was receiving up to 5 calls a day from a dubai number who wanted to 'be my friend'.
wanting to know how the fuck they got my number. called day in day out for weeks it was only until my husband threatened to hunt them down that they stopped calling.

i researched the number on the internet and it is people trying to scam money and stealing phone numbers from such breaches like this.

going into the vodafone store tomorrow cause we all know if i call LARA will tell me as per usual its a 50 minute wait to speak to someone who doesnt even understand in fucken INDIA!!! hoping they will null and void my contract because of this major major fuck up.

hello optus...done telstra and now i have definitely done with vodafail.
9 Jan 2011 01:13:35 PM: My mum got a call a couple of days ago from someone pretending they were from the RSPCA but you could tell they weren't because he sounded really dodgy. Believe they got our number from vodafones breach
9 Jan 2011 04:31:17 PM: ridiculous