26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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11424 Someone from ACT thinks vodafone is Reception!!!11ONE!!!!112 at 9 Jan 2011 02:19:55 PM
I get a message saying "Hey can you come in to work this afternoon?"
"I reply with Yeah sure, I'll come in at one!"
My manager replied with "I sent you that message 3 days ago.."
Smells like a vodafail to me!
16 Jan 2011 01:11:19 PM: Somehow, store the txts and logs. That one would be easy to prove injury in legal action against Vodafone.
16 Jan 2011 08:12:25 PM: No one has ever claimed that texting is an instant form of communication.
16 Jan 2011 08:14:23 PM: It is with every other network :)
24 Jan 2011 08:37:47 PM: You probably think emails are an urgent form of communication too...seriously your boss should call you or, given the supposed 'instant' nature of SMS, call you after 15 minutes of no replys.