26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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11436 Someone from QLD thinks vodafone is disastrous at 9 Jan 2011 03:24:25 PM
Why did I have to find oyt about the release of personal information from a news site and not them.
The release of this information is a potential financial disaster for customers.
I quickly logged into Vodafone to send an email asking if my information was released and to cancel any authorities.
Their email contact form is temporarily out of order!!!!
What a joke
9 Jan 2011 05:14:13 PM: I too am disgusted at having to hear this from the news - no email from them and nothing on their website. Appalling!
20 Jan 2011 01:29:32 AM: I think the senior execs are at their violin lessons. I think that's what they mean by "fiddling" while the company burns..........