Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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11492 Someone from NSW thinks vodafone is Extremely! at 9 Jan 2011 06:33:40 PM
Where do I begin with how angry Vodafone makes me?! Anywhere from reception problems to not being able to connect and make phone calls, to delayed msges and voicemails. The issue is that most people rely on their phones in this day and age to do everything. I try to connect to work emails, and I can't due to poor reception. Can't use my safari half the time - due to poor reception. Can't send msges or make phonecalls most of the time, at work at home and at my partners time... My question to Vodafone is why the hell do I even need an iPhone or even a phone when majority of the time I cannot use it?? What if god forbid one day I was in desperte need to make a phonecall or send a MSG to save my life - wouldn't rely on Vodafone that's for sure. Uhhh so frustrating!!!