Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11559 Someone from QLD thinks vodafone is Off the Charts at 9 Jan 2011 08:43:33 PM
I had been a long-term 3 customer and didnt have too many problems with them at all. When i went for a phone upgrade, I was encouraged to jump on the Vodafone network, as they had already bought 3 out.
It was ridiculous, but i had to go through all of the security checks then and there, and waited for 1.5 hours for what was essentially a phone upgrade with the same company!
For the 2 months that i have been with Vodafail, my calls constantly drop out (i'm in Brisbane southside), and have a very low opinion of the company.
I'm also willing to blame Vodafail for the Australian cricket team doing so poorly...after all, they have just become major sponsor!
It was ridiculous, but i had to go through all of the security checks then and there, and waited for 1.5 hours for what was essentially a phone upgrade with the same company!
For the 2 months that i have been with Vodafail, my calls constantly drop out (i'm in Brisbane southside), and have a very low opinion of the company.
I'm also willing to blame Vodafail for the Australian cricket team doing so poorly...after all, they have just become major sponsor!