26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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11593 Someone from WA thinks vodafone is Total Failure at 10 Jan 2011 01:32:16 AM
My home sits smack in the middle of a major Perth suburb. Vodafone's coverage map shows my area is covered by 2G/3G service. I cannot make or receive calls from inside my home or front the front or back yards. Totally unacceptable coverage. I am one year into a 2 year service agreement. The reported security breach regarding customer details just adds insult to injury. Surely Vodafone are in breach of the Trade Practices Act? They certainly appear to have breached their own privacy policy. My legal advice is that I can unilaterally cancel my contract because they are in breach of same. Has anyone else pursued this line of attack?