26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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11808 Someone from QLD thinks vodafone is Very at 10 Jan 2011 06:03:36 PM
Well wouldn't you have it, there is no way Im going to call the not so helpdesk to request if my personal information has been leaked. So I decided to email via there website, and guess what, the email function is currently out of action!! MMM wonder why, could it be, no staff with the ability to answer that question, or a way of not having to deal with that issue with providing a reponse in writing, or lack of people who can provide a response in english. They have really started to ***** me off now!!!
10 Jan 2011 06:13:28 PM: Hmm racism again.
10 Jan 2011 06:38:53 PM: ^ there was nothing racist about that remark. Political correctness is getting ridiculously out of control these days!
10 Jan 2011 07:06:53 PM: I have just responded to this post in English.