26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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12008 Someone from NSW thinks their gain is VERY GOOD at 11 Jan 2011 10:45:14 AM
switched to IInet
11 Jan 2011 01:56:26 PM: that would be just as bad.......Telstra is the only good mobile company and their prices now match these other shitty telcos
11 Jan 2011 02:09:58 PM: Actually iiNet use Optus, and they are not bad. The optus network has almost as good a coverage as Telstra, the only downfall of the optus network is web browsing can be sluggish at times. This is where Telstra exceeds at everthing on the NextG network, they have the best coverage and performance.

But Optus 3G is certainly up there, and definitely better than Vodafone!
11 Jan 2011 04:23:11 PM: yes they are better then vodafone, but optus have a lot of flat spots in their coverage. I agree their internet is terrible but i left them after 12 years because they got worse and worse.
12 Jan 2011 04:17:23 AM: im using their naked dsl. and while i was using a Vodafone internet dongle, Im just glad that if anything does ever go wrong, their customer service far surpasses that of Vodafone's.
18 Jan 2011 08:59:51 PM: I think some people who have posted on here might just be Telstra Dealers.....