26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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12305 Someone from Somewhere else thinks vodafone is Woeful at 12 Jan 2011 04:07:56 PM
Just been advised by a Technician mate in Brisbane that the whole Vodafone Qld network has gone down due to a flooded main exchange. Surely they could of pre-planned for this and put in place contingencies for such services are essential at this time.
12 Jan 2011 04:10:16 PM: fucking great, have friends and family in the area who i cant contact to see if they are alright coz my phone wont work
14 Jan 2011 04:58:07 PM: Yeah cos it floods so often and is totally predictable...
14 Jan 2011 05:01:19 PM: Yet the other Telcos worked pretty much flawlessly :)
14 Jan 2011 10:25:39 PM: Well, seems to me, it does flood so often- I can't keep track of all the floods in Qld over the past year, and many people think it will only get worse
16 Jan 2011 06:55:18 PM: http://goo.gl/Jo99D

Yeah the other telcos weren't affected at all. Check above link. Also If Telstra sites go down. All the telcos go down.
16 Jan 2011 06:58:01 PM: "A Vodafone staffer, who did not wish to be named, said Vodafone sites were "going down hour by hour".