Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12478 Someone from ACT thinks vodafone is Call drop outs and txt/pxt messages never arrive at 13 Jan 2011 01:46:25 PM
I've only recently signed up with Vodafone (Nov 2010) after being with 3 for 2 yrs without a hassle. When my 3 contract was up i was basically told at the 3 store that Vodafone have taken over and to re sign up it would be under vodafone!! Now i use my phone to contact my young chidren which is the only contact i may have for up to 2 weeks at a time so to me it is extrememly important. But since moving to vodafone almost every single call drops out or loses signal imagine my frustration and my kids feelings when they think they're dad just hangs up on them :( . Also i've experienced txt and pxt messages that just never arrive!!! I could be standing next to someone and watch them hit send successfully from thier phone (did this to test)and it never comes through. I wont even start on the internet connection issues!!! i wish id never signed to vodafone.
18 Jan 2011 08:40:26 PM: I used to be with 3 mobile and then I swapped over to Vodafone because I was having network issues with 3 - in particular 'roaming' at all times & not being able to make calls. I am so disappointed with Vodafone - I've been with them just over 2 years and have renewed my contract around the same time as you. I think even though they're more expensive, I might just have to go with Telstra next time. I haven't heard any complaints about their network as yet.