26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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12522 Someone from NSW thinks vodafone is Blackberry setup at 13 Jan 2011 06:14:23 PM
After a 90min wait the numskulls at Voda provisioned my blackberry for consumer use , even though I stated the blackberry was an enterprise unit working thru the BES. The second call was over 120 min dropped out and i called agian , waited 67min before call droped. my third call lasted 73min. In fact while on hold the third time i drove to the nearest store and used thier land line while waiting on my mobile. The phone droped out and the land line continued i finlly spoke to the guy in india and agian they failed to provide the right config. Finally after another 120 min wait i got thru and got the right config ...