26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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12541 Someone from NSW thinks vodafone is Seriously at 13 Jan 2011 09:13:17 PM
I have just received my bill via email and when I opened the pdf attachment it was for another customers account. Full name, address, mobile number and call records laid out in front of me. I tried ringing Vodafone and we all know where that ended up. I think I might ring the girl on the invoice and just let her know.
13 Jan 2011 09:34:23 PM: Ring Her!
I would!!
Whouldn't you want to know if the table was turned...?
14 Jan 2011 01:45:47 AM: I think you should go really public with this- don't let Vodafone sweep it under the carpet.
For a start- who's got your bill with all your details?
14 Jan 2011 05:21:38 AM: Ever received someone elses mail in the post? A mistake has obviously been made. I bet it's your neighbours mail.
14 Jan 2011 06:08:21 AM: @ 14 Jan 2011 07:21:38 AM The OP says the bill came via email.
14 Jan 2011 08:42:17 AM: Another vodafone worker in india trying to defend them
14 Jan 2011 09:45:40 AM: @ 14 Jan 2011 10:42:17 AM To whom are you referring in your post????
14 Jan 2011 11:27:32 AM: don't use your vodaphone ph to attempt to call her you'll never get through given she's on the same network...