26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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12630 Someone from WA thinks vodafone is Horrible at 14 Jan 2011 02:06:13 PM
Can anyone tell me how to activate the call back option when you ring customer service? I don't want to spend the next hour of my life on hold!
14 Jan 2011 02:29:37 PM: Well unfortunately Vodafone doesn't realise that 'time is of essence'. Just another hour to waste that you will never ever get back all because Vodafone loves to put people on hold for years if they could. Just continue on with your life while your on hold. They'll get back to you in 2012.
14 Jan 2011 04:18:53 PM: next time u go to the movies, just call them and by the time the movie ends MAYBE u will have someone pick up.