26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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12651 Someone from NSW thinks vodafone is not very good at 14 Jan 2011 04:58:31 PM
After they finally got me off my contract I decided to go prepaid I must have rocks in my head, Went to the vodafone shop waiting in Line to get a pre paid sim the guy said wont be long while another sales rep just looking probably on face book staring at me, the guy walks off serving another customer that just walked in then asked me if I was ok the lady that walked in said that guy was before me the other sales rep kept looking on face book and then the other guy walked strait out the back I thought wow cool and walked strait out good customer service there wankers,ended up getting it from coles they were more helpful, Went online to try to activate the Sim, Doesn't work tried 5 times now on hold for 40mins and still counting as I am writing this I must have nothing in my head far out only got myself to blame on this one should of learnt the fist time least they changed there hold music to Spanish or something vodafone wake up to yourself I should really same the same for myself too still waiting