26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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12682 Someone from QLD thinks their gain is Lifesaving at 15 Jan 2011 05:10:41 AM
I have previously given feedback on the response time of my mobile broadband, but having used my mobile broadband service to get information to escape from the Floods on our boat, I say well done to all the vocative staff for keeping the network up and running in the Brisbane CBD during our hour of need....thanks
15 Jan 2011 08:26:42 AM: But the Vodafone network failed, all across queensland :/
26 Jan 2011 07:35:07 PM: His sarcasm detector was broken. Anyway it was out and wasn't their fault and there were even staff on the ground sand bagging so it wouldn't go down as hard. Heroes deserve to be rewarded and recognised.