Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12712 Someone from ACT thinks vodafone is Epic fail at 15 Jan 2011 07:55:39 PM
I had posted on vodafail before about the issues everyone seem to be having. I finally got in contact with them I demanded I'd be release from my contract and since I was unable to make or receive calls I wont be paying my last month bill. Vodafail then told me that they are experiencing issues and will have it resolve by the end on Jan or Feb. This wasn't good enough for me, so I am now out of my contract and all charges and last bill waved. I suggest anyone do the same!
15 Jan 2011 08:12:18 PM: friends and family have all done the same thing and vodafail will just have to wave the fees because they're just not providing agreed contract service.