26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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12729 Someone from NSW thinks vodafone is at 16 Jan 2011 06:08:38 AM
Thank goodness that my mobile plan has ended and am just waiting for my broadband account to end. I changed to Amaysim and haven't had an issue at all. I suggest that people try out the new Amaysim, I'm very happy with it and it's much cheaper than any of the current suppliers.

Lara drives me nuts. Funny how the voice activation doesn't understand the word "suspend". You've lost me Vodafone.
16 Jan 2011 06:25:44 AM: arrr why don't you use the push button option, maybe thats where your problems are coming from, either your just not listening, or you just wanna play the victim!
16 Jan 2011 06:30:30 AM: looked a Amaysim, after super shitty with voda, it's not that great, if you have a smartphone and want to use considerable data it's actually a total rip off! the Optus $59 cap is defiantly the best at the Mo!

Amaysim would end up costing me around $140-$150 a month for the usage i come in well under on their $59 cap.

Amaysim Suck Eggs!