Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12802 Someone from QLD thinks vodafone is Giant Turd at 17 Jan 2011 09:15:27 AM
My texts never go directly through, they take up to nearly 10 minutes.
Ive witnessed myself sending a text to someone, and then 10 minutes later seeing them and they get the text when im with them!
A few nights ago i was waiting to pick someone up from work, sent them a text saying i was out the front. waited and waited and they never came, ended up going inside and looking for them for a bit, found them and ended up having a drink with them coz they didnt think i was there. and about half way through our drink she gets a the text i sent! GRRR.
Happened again last night. my friends car pulled up out the front, i sent them a text saying come in coz im not ready. and wondered why they were just sitting out with the car running. and i wasnt ready so i was stuffing around for ages. finally finished and got in the car as they get my text.
its so frustrating coz im usually nto even 100m away from them!!! probbaly not even 10m away from them and my texts take way to long!!!
Ive witnessed myself sending a text to someone, and then 10 minutes later seeing them and they get the text when im with them!
A few nights ago i was waiting to pick someone up from work, sent them a text saying i was out the front. waited and waited and they never came, ended up going inside and looking for them for a bit, found them and ended up having a drink with them coz they didnt think i was there. and about half way through our drink she gets a the text i sent! GRRR.
Happened again last night. my friends car pulled up out the front, i sent them a text saying come in coz im not ready. and wondered why they were just sitting out with the car running. and i wasnt ready so i was stuffing around for ages. finally finished and got in the car as they get my text.
its so frustrating coz im usually nto even 100m away from them!!! probbaly not even 10m away from them and my texts take way to long!!!