26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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13150 Someone from NSW thinks their gain is GREAT at 21 Jan 2011 06:04:36 AM
wanted to upgrade from blackberry to iphone 4 but still had contract time. voda wanted $400 + to pay out contract but instead agreed to wave this after i told them my blackberry has been in for service 3 time since getting it and it still does not work properly i also said i would take other family members on voda and go to optus if this was not sorted. after being put on hold for what seemed like ever a supervisor came to the phone and agreed to wave the money but had to sign to new contract. bring it on i said its saved me $400 good on you voda for having such incompetant staff that realy havent got a grip on the language.