26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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13204 Someone from NSW thinks vodafone is no coverage at all at 21 Jan 2011 06:49:26 AM
Hi what a great site. Well i was in a huge mess with Voda and i have gladly and finally changed networks, but it took me 2 weeks, of constant calling customer service with the phone cutting out/speaking with numerous cal assisants explaing my problem everytime. So i have no reception, couldnt make calls ever, no one could contact, phone would be on but saying it was switched off, no internet at all, message failing and the list goes on. I will happliy sign any petition against these guys. OH P.S i am still waiting for the return post bag from that so i can return my phone to them that way i wont get charged. Have i received the bag yet??... NO.
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