Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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13411 Someone from ACT thinks vodafone is at 21 Jan 2011 08:07:10 AM
My wife and I live in Canberra, we are both on the Voda network, I get very bad 3G reception at work sometimes it works other times not, and even then sometimes I may be browsing the internet on 3G and i'll be sat in the same place and it will drop network altogether and then say searching for a network; if it does manage to get back on the network it may only be on edge. Further more My wife and I will be sat for example in a cafe and we will both be browsing the internet she will be on 3G and i maybe on edge or i maybe on 3G and her phone will say searching for a network; all just really random. This has been going on for around 3-4 months now.