26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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13443 Someone from NSW thinks vodafone is Broadband at 21 Jan 2011 08:19:42 AM
Welcome to my world I've had 3 broadband for 2 years without being able to use it. I wasted 2 months exhausting all options in trying fix the service before realizing it was just a continual circle of pass the buck and they are just waiting for you to give up. I finally resorted to reducing my plan to the lowest plan and wait the contract out. I signed up to hard wired service with another provider and have never been happier. That is until today when my contract expires this month and I canceled, I did have to wait 1 hour 15 min to do so but I speaker phone and have work to do while I wait. I feel warm and fuzzy inside now, knowing I don't have to deal with 3 vodafone any more.