26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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1379 Someone from NSW thinks vodafone is not good enough at 21 Dec 2010 07:04:33 PM
21 Dec 2010 07:15:19 PM: Iphone 3GS. They suck.
21 Dec 2010 07:19:50 PM: Somehow that doesn't relate to this person's issues. I feel your pain, if you logged a complaint and have recorded the issue you should be out in no time. Goodluck!
21 Dec 2010 07:23:54 PM: I bet it does...my stinky handset meter is going crazy!
22 Dec 2010 11:12:47 AM: I had an iPhone 3GS with nightmares on vodafone and then switched to Blackberry Bold on new 24 month contract with vodafone - it was worse...

Ummm, somehow I don't think it is the phone!
23 Dec 2010 03:10:39 PM: You went from Iphone to BB!?? Ha ha no wonder!
27 Dec 2010 03:27:55 PM: You can break the contract. Tell them you are going to contact the Telecommunications ombudsmen and lodge a complaint for failing to provide the service you signed up for. Also quote them "IT IS AGAINST THE LAW TO ENTER INTO A LEGALLY BINDING CONTRACT IF YOU CAN NOT LIVE UP TO THE SERVICE DESCRIBED"
20 Jan 2011 02:02:12 AM: Unless you're Vodafone- the Sacred Cow of Australian telcos.Cow in every sense.