26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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13849 Someone from WA thinks vodafone is Delayed voicemails and poor reception! at 21 Jan 2011 12:25:41 PM
I receive missed calls and then its not until about 4 hours later i get the msg saying 1 new voicemail. When i open the voicemail it doesnt load up until about 30mins of having it open..
And overall i have poor reception everywhere i go... i live in the hills and i know its harder to get reception up there but i switched from 3 to vodafone because vodafone assured me they had better service and now when i look at my old 3 phone i always have more reception on it.
I also have people telling me they have been trying to call me and it says my phone has been switched off or its engaged and iv been sitting right next to my phone and nothing has come up at all... Very frustrating!!!!