26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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13949 Someone from Somewhere else thinks vodafone is masquerading as a telco at 21 Jan 2011 03:06:31 PM
"Standing in a car park, with my just received, brand new phone, trying to get the settings from Vodafone to be able to use it properly and getting Lara'd, round and round and round, (frequently different people comment that I speak really clearly), I had the urge to just throw the phone on the ground and walk off. I just made a loud noise and embarrassed myself instead. I've had few encounters with Lara, and this is the first I've ever "shared". Even writing this, the ire and frustration surges in me. May you never have to experience Lara."
Somebody (who it apears has never been with Vodafone) complained somewhere else about people complaining here about the LARA. i realised I hadn't, so I have copied my post from that other place