Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14009 Someone from VIC thinks vodafone is shocking at 21 Jan 2011 06:08:17 PM
I have been with Vodaphone for about 4 months. I grilled the so called manager about their service and was assured that i would get good service in Craigieburn. I have kept the emails which i now laugh at. It is amazing how a company can charge you for services that are not up to specification as advertised. I have tried to get in touch with them by phone and give up in disgust, i hate that lara, and once you get past her, you are holdng on forever. I only use their mobile internet service, and it is frustrating how the service drops from 3g to nearly no service. Very hit and miss if you try to use skype, and frustrating when pages are too slow to load. Bring back dial up internet, a better alternative to Vodaphones 3G