Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1402 Someone from NSW thinks vodafone is IDIOTS! at 22 Dec 2010 11:04:14 AM
Northern Beaches- How to get out of your contract.....I just did. I advised them that it was my only phone at home (i.e we do not have a landline) and they ended a newly signed (i.e 3 months ago) 24 month contract WITHOUT QUESTION. All i have to do is return the phone which came with the contract.
Don't let the customer service operator fool you into conducting the "tests" i.e try a new sim, turn phone off and on, telling you that they will call you back later (on your mobile phone) when you are in the place where you have no reception -what is wrong with these people. Aggressilvely DEMAND to speak to the cancellations team oh, did I mention? Expect to be on hold for + 1hr 20mins!!!! GOOD LUCK!
Don't let the customer service operator fool you into conducting the "tests" i.e try a new sim, turn phone off and on, telling you that they will call you back later (on your mobile phone) when you are in the place where you have no reception -what is wrong with these people. Aggressilvely DEMAND to speak to the cancellations team oh, did I mention? Expect to be on hold for + 1hr 20mins!!!! GOOD LUCK!
I CANNOT get a signal inside the building I work in.. IN THE SUBURBS OF MELBOURNE, IN A MAJOR UNIVERSITY. I have to GO OUTSIDE.
You are an IGNORANT MORON, who is making excuses for a company that is failing in its obligations to its customers. And your attitude is EXACLTY what I expect from a vodaho troll.