26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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14066 Someone from NSW thinks their gain is Hutchison ***** Top at 21 Jan 2011 08:41:20 PM
I have 5 plans With Hutchison(Three) & one with Vodafone (mostly for overseas - as it has best international coverage). As a loyal customer (since 2003) I always get twice better deals than Telstra (or iPhone) customers for minor difference in service. Due to most competitive pricing/overcongestion in the last half year internet was slower but improving lately.
Main locations: Brighton Le Sands &City.
I'm IT analyst &use Android/Google to constantly sync over the air, so far overall good and expecting much better after the merger with Vodafone + new fast towers.
I have done the maths & found that the people that constantly change the queue are always in the wrong one.
21 Jan 2011 09:20:18 PM: 5 x the fail, bad luck :/
26 Jan 2011 06:47:36 PM: Huh? That was a positive post and an excellent point. "I have done the maths & found that the people that constantly change the queue are always in the wrong one" so true