Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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14091 Someone from ACT thinks vodafone is line drop. at 21 Jan 2011 11:48:42 PM
my partner and i got interested in vodafone deal of unlimited txt and calls i was bit execptical about how can a company make those claims im sure there was a hidden fee but no there wasnt i was confident moving from optus to vodafone will be better for the pocket i was wrong. first day was ok but i notice that the bar on my signal keep dropping sometime is full and sometime is just one bar and when do make a call the other person cant hear me or my voice is cut out and i have to repeat it. i never had any problem with optus line always was clear and realible. i will wait for 3month if vodafone doesnt change then i will try to leave on the ground that they cant provide a good service.