26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14113 Someone from NSW thinks vodafone is at 22 Jan 2011 07:27:56 AM
I have been with Vodafone for more than 4 years and recently moved from Melbourne cbd (where I experienced limited drop-outs and relatively good network connection) to ALbury, NSW. Since the move, I have had constant drop outs and hardly any network connection. I have an Iphone and was advised by customer service, after waiting 45minutes, to try turning the handset on and off. If it was a handset problem I would of been having issues in Melbourne. They have now told me they are looking into the network coverage in my area and I should have a response in about 7 days... We'll see...

Also, to the people that come on here and say that Vodafone customers should stop complaining, that we pay less than other providers so should expect some of these issues.. This is a site generated for people to air their grievances you morons. And why come onto this site to say stop complaining anyway? Have you nothing better to do with your time?