26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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14152 Someone from VIC thinks vodafone is Ruins my business at 22 Jan 2011 10:34:30 AM
I am constantly dropping out of service with Vodafone all of a sudden. I have been with Vodafone for the last 8 years and for the last 3 - 6 months I have had nothing but drama drama drama. I know that it has gone down hill because now it doesn't work in places that it used to. I will be on a business call and it drops out and it just looks sooooo unprofessional.
The plans / customer service etc are fantastic but having no reception or consistency is the problem.
In addition, you can't always dial out because it says "congestion".
It is ridiculous and causes a lot of trouble. Text messages also sometimes don't come to me or they can take hours.
Am OVER the "SOS" signal being on my phone.