26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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1452 Someone from SA thinks vodafone is useless at 23 Dec 2010 06:52:54 AM
Can anyone send emails via smtp.vodafone.net I have never got this to work. Also payed my bill over a week ago and the web sites still says it's outstanding. I've called the customer service but keep getting told "we are looking into it and all will be ok by xmas. Oh and the data speed, what data couldb't even log on this morning !! Need I say anything else,
Adelaide, SA
23 Dec 2010 07:29:57 AM: You live in Adelaide. Need i say anything else?
23 Dec 2010 08:58:39 AM: Now that's nasty,

Test Date: 23 December 2010 9:48 AM
Connection Type: Cellular
Server: Adelaide
Download: 5 kbps
Upload: 0 kbps
Ping: 645 ms

Need I say anything else......
23 Dec 2010 09:46:40 AM: Its nasty to put down one person but its ok to put down a whole company. Yes i think he is on too something here detective.. Perhaps the killer used a candle stick?
27 Dec 2010 10:48:13 AM: I HAVE BILL ISSUES TOO