26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14616 Someone from QLD thinks vodafone is Done over twice! at 25 Jan 2011 02:53:41 PM
I shouldn't even be in this mess!! I was happily with 3 for two phones and my mobile broadband. Then about two months ago I get a phone call from a Vodafone sales person telling me that my mobile broadband contract with 3 was running out and that I needed to sign up with Vodafone because 3 will be disappearing - HOW DID SOMEONE FROM VODAFONE KNOW THAT MY CONTRACT WAS UP - PRIVACY BREACH!!!. So, being the gullible sucker that I am, I agreed. Now I am suffering in hell as my mobile broadband as active only about 10 percent of the time and I cannot send emails. I rang the technical support people and they promised to call me back with an answer within half an hour - three days ago!
25 Jan 2011 05:36:33 PM: It's not a privacy breach, 3 merged with vodafone a while they share the same database
29 Jan 2011 08:54:24 PM: It most def is NOT a breach....

this made me laugh so much