26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1474 Someone from VIC thinks vodafone is very at 23 Dec 2010 02:41:35 PM
guess what everyone who is waiting for their iPHONES for Xmas! I know for a fact they wont be getting there for xmas.
23 Dec 2010 06:02:13 PM: We got 15 in store today, some people will be getting theirs for xmas :P
23 Dec 2010 06:45:49 PM: what a great staff member you are. pretty much rubbing it in the original posters face that they probably won't get one. you can see why vodafail started!
23 Dec 2010 08:26:40 PM: Nah. It's just random that they got stock. I've not had any for days.
26 Dec 2010 10:48:32 PM: I'm sure you would of been told prior to upgrading you wouldn't of been receiving your iPhones before Christmas? All this is pathetic! I'm sure none of you would appreciate attacks like this at a personal and work level? The company I work for isn't perfect, but when some thing goes wrong, I sure do stands by them! Everyone makes mistakes and things go wrong! It's not like Vodafone have turned around one day and said that today, there will be a lack of reception! Give the vodafone employees a break! If you were dealing with all this whinging all day I'm sure you wouldn't be the happiest people around either! I personally think if you really do need your phone that much and can't handle the service not working properly until this unfortunate issue gets resolved, you have very sad boring lives! Go get some sun! I'm sure everyone will be compensated some how for this issue!!